Privacy Policy

Para Ella Hair & Nails Ladies Salon ("Para Ella", "we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our salon services.

1. Who We Are

Para Ella Hair & Nails Ladies Salon
Azizi Riviera 9, Shop 4, Meydan One Street, Al Merkadh, Nad Al Sheba 1, Dubai, UAE
Phone / WhatsApp: +971 54 233 3898
DED Licence No. 1431466

2. Information We Collect

We may collect the following types of personal information:

• Contact information: your name, phone number, and WhatsApp number when you book an appointment or send an enquiry.
• Booking details: the service(s) you request, your preferred date and time.
• Technical data: IP address, browser type, device type, and pages visited, collected automatically via cookies and analytics tools (Google Analytics, Google Tag Manager).
• Communications: messages you send us via WhatsApp, phone, or our contact form.

3. How We Use Your Information

We use your information to:

• Confirm and manage your salon appointments.
• Respond to your enquiries and questions.
• Send appointment reminders (via WhatsApp or phone, with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations under UAE law.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies. We use Google Analytics and Google Tag Manager to understand how visitors use the site. This data is anonymised and does not identify you personally. You can disable cookies in your browser settings at any time. Continuing to use the site without changing your settings indicates your acceptance of cookies.

5. Third-Party Services

Our website may link to or use third-party services including:

• Google Maps (for location display)
• WhatsApp (for bookings and communications)
• Instagram / TikTok (social media links)
• Google Analytics and Google Tag Manager

These services have their own privacy policies. We are not responsible for how these third parties handle your data.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by applicable UAE law. Booking records are typically retained for up to 2 years.

7. Your Rights

Under the UAE Personal Data Protection Law (PDPL) and applicable international standards, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Withdraw consent at any time (for communications).

To exercise any of these rights, please contact us via WhatsApp or phone at +971 54 233 3898.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to check this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Para Ella Hair & Nails Ladies Salon
Azizi Riviera 9, Shop 4, Meydan One Street, Dubai, UAE
WhatsApp / Phone: +971 54 233 3898